• Transform customer support with an AI-Powered Chatbot for scalable, intelligent, and personalized engagement

        • Drive operational efficiency and enhance customer engagement with AI-Powered Intent Classification for faster, smarter resolutions

        • An AI-powered intelligent CX transformation platform that leverages AI, cognitive RPA, analytics, and augmented reality to deliver customized solutions for clients.

        • An intelligent automation platform that is an amalgamation of AI, analytics, and automation that cohesively manages complex infrastructure ecosystems to provide superlative CX

        • A unique platform with patented intent analytics that enables empathetic conversations

        • Seamless connectivity & smarter operations

        • Redefining automotive mobility with intelligent systems and real-time data to enhance safety

        • Driving smarter shopping and seamless support with AI-powered retail experiences.

        • Elevating experiences, one game at a time

        • Transforming healthcare and insurance with AI-powered analytics and automation to predict diseases

        • Redefining tech with intelligence & automation

        • Powering secure, personalized, and efficient banking with AI-driven automation

        • Optimizing manufacturing with AI-driven automation and predictive insights to enhance quality

        • Enabling CPG brands to connect, personalize, and scale through AI innovation.

  • Insights

CPG Industry

Revolutionizing the CPG Industry with AI-Powered Innovation

From the first branded product to digital shelves of today, the consumer-packaged goods (CPG) industry has always evolved to meet disruptive customer demands. But now, the game has changed. Shoppers expect more than just great products-they crave seamless experiences, instant solutions, and hyper-personalized engagement.

Imagine a customer searching for the perfect skincare product, effortlessly guided by an AI-powered assistant that understands their unique preferences. Picture personalized shopping lists for a household with smart recommendations tailored to their habits. These aren’t just possibilities-they’re happening now.

At the heart of this transformation is Movate AI, redefining how brands connect, engage, present, and sell products. Synergizing AI, automation, intelligence, and personalization, Movate AI empowers CPG brands to craft experiences that don’t just satisfy but delight customers.

(AI)ccelerate. Innovate. Movate.

This reflects who we are at the core, what we stand for, live, and breathe every single day. This powers our brand and inspires every Movator to pursue excellence at work with speed and innovation.

Key offerings

Virtual Self-Service

Customers don’t have time to wait-they demand immediate answers. With AI-driven self-service, brands can offer intuitive information, interactive product guides, and smart troubleshooting tools that empower customers to help themselves. No more long waits, just instant, purposeful support that builds trust and loyalty.

Smart IVR, Chatbots & Voice Bots

Ever been stuck navigating an endless phone menu, only to reach a dead end? Customers hate that. Movate AI’s chatbots, smart IVR, and voice bots transform customer interactions into smooth, intelligent conversations. Whether it’s tracking an order, suggesting the perfect snack for movie night, or handling returns and replacements, Agentic AI powered assistance makes every interaction on-point, fast, and frustration-free.

Sales & Marketing Cobots

Marketing and sales teams juggle a thousand tasks-but what if AI could deflect this load? Movate AI’s cobots act as digital assistants, crunching real-time data to refine targeting, automate lead nurturing, and even suggest high-converting promotions. The result? Smarter sales and marketing operations, higher conversions, and teams that always outperform.

Personalization

No two shoppers are the same, and they shouldn’t be treated that way. Movate AI harnesses real-time insights to craft tailored recommendations, exclusive offers, and dynamic pricing strategies. Whether it’s a fitness enthusiast seeking the perfect protein blend, or a beauty lover discovering their next favourite lipstick, AI ensures every interaction feels uniquely purposeful and personal.

Virtual Trials

Try before you buy from anywhere. Ever wondered how a shade of lipstick or those swanky sneakers would look on you before buying them? Or if a new snack would match your taste preferences? Virtual trials powered by Movate AI recreate the in-store experience online. From AI-powered cosmetics and accessory trials to immersive food and beverage sampling, customers can experience products in novel ways-boosting buyer confidence and purpose.

Asset Creation

Great products deserve eloquent storytelling. Movate AI automates the creation of marketing assets-whether it’s ad storyboards, creative and video production, social media content, or product descriptions, landing and details pages-brands can now scale operations without sacrificing quality. AI-driven optimization ensures that every message hits the right audience, at the right time, with the right impact.

Translation & Localization

Customers don’t just want a brand that sells-they want a brand that is empathetic and understands. Movate AI removes language barriers with real-time, culturally nuanced translations. Whether it’s product packaging, marketing materials, or customer support, brands can connect authentically with audiences worldwide-because great experiences must be universal.

+
Successful
engagements
+
Pre-built AI use
cases
+
Technology
partnerships
+
AI patents/
proprietary IP
+
Awards and analyst
recognition

Movate AI solutions across business functions

Customer service

  • Content creation
  • GenAI agent assist
  • Auto-quality check
  • Smart contact routing

Marketing & sales

  • Customer segmentation & targeting
  • Content generation & optimization
  • Campaign performance prediction
  • Personalized follow Up

Gen 5 AI ops

  • Smart AI operations
  • Automation to autonomous systems
  • Contextual knowledge management
  • Data-driven decision making

Autonomous quality engineering

  • Self-healing test scripts
  • AI-driven test case generation
  • Predictive test prioritization

Analytics & insights services

  • IT & operational analytics
  • Product & brand analytics
  • Social analytics
  • Conversation analytics

AI guided software engineering

  • Code generation & completion
  • Code review & bug detection
  • Intelligent testing & QA

Supply chain management

  • Demand forecasting & inventory optimization
  • Route optimization & logistics planning
  • Supplier risk assessment

Human resources

  • AI-driven TA & matching
  • Automated onboarding & training
  • Predictive analytics for workforce planning

Finance management

  • Intelligent financial forecasting
  • Automated fraud prevention
  • AI-powered risk management

Ready to reinvent your enterprise with AI?
Submit your inquiry