• Transform customer support with an AI-Powered Chatbot for scalable, intelligent, and personalized engagement

        • Drive operational efficiency and enhance customer engagement with AI-Powered Intent Classification for faster, smarter resolutions

        • An AI-powered intelligent CX transformation platform that leverages AI, cognitive RPA, analytics, and augmented reality to deliver customized solutions for clients.

        • An intelligent automation platform that is an amalgamation of AI, analytics, and automation that cohesively manages complex infrastructure ecosystems to provide superlative CX

        • A unique platform with patented intent analytics that enables empathetic conversations

        • Seamless connectivity & smarter operations

        • Redefining automotive mobility with intelligent systems and real-time data to enhance safety

        • Elevating experiences, one game at a time

        • Transforming healthcare and insurance with AI-powered analytics and automation to predict diseases

        • Redefining tech with intelligence & automation

        • Optimizing manufacturing with AI-driven automation and predictive insights to enhance quality

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Day: November 15, 2024

  • Movate Edison: The definitive CX transformation platform

    Movate Edison: The definitive CX transformation platform

    —

    by

    devca
    in

    A modern-day contact center has numerous moving parts, ranging from customer engagement applications, queuing and routing systems to CRMs and workforce optimization solutions. Running this complex ecosystem seamlessly and harmoniously is critical to reducing customer effort and delivering world-class customer satisfaction. However, the industry lacks a platform that binds these different components together synergistically. Backed